At Kemel Hub, we collect and use data responsibly based on your interaction with us—whether you’re a website visitor, prospective client, current client, or previous client. Our policy ensures transparency, protecting your information while offering you full control over how it’s used and retained.

At Kemel Hub, successful projects rely on mutual responsibilities: we deliver high-quality work on time, while you provide prompt feedback, materials, and approvals. Delays caused by unmet responsibilities may impact timelines, and we are not liable for outcomes influenced by external factors beyond our control.

At Kemel Hub, projects are governed by contracts tailored to your needs, encompassing one or more solutions such as one-time deliverables or continuous management services. We prioritize clarity, ensuring all scope, timelines, and responsibilities are defined upfront, with flexibility to adapt as your goals evolve.

At Kemel Hub, we are committed to delivering high-quality work and addressing any concerns through revisions within the agreed project terms. Refunds are only considered in exceptional cases where the final deliverables significantly fail to meet the agreed scope.

At Kemel Hub, ownership of all final deliverables transfers to you upon full payment, while drafts and templates remain our property. We ensure proper licensing for any third-party assets used, and custom work created for your project will not be reused for other clients.